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SHIPPING & TRACKING

✅ Shipping is FREE - worldwide. Standard International Shipping Time: 7-15 Business Days. All orders are dispatched within 3-5 days of confirmation.

✅ We ship from multiple warehouses internationally in order to optimize delivery times.

✅ If you have any issues please EMAIL US: tendercare@wickedtender.com

✅ You can track your order once it is received by your courier.

✅ If you item is damaged or broken in transit (it happens!), please contact us. We want to work out any issue with you, as quickly as we can. Because we love our community.

✅ Let us know if you would like to show off your purchase. We will share you with our social media channels, and tag you in our post of you.

Free Shipping & Delivery for All of Our Customers

We offer our wicked customers free shipping and delivery on every one of their purchases - worldwide. We believe in the efficiency of global transport systems and the hard work of the people that power them. We want to make their services available to you, free of charge. We source products worldwide, in order to deliver the best service to our community. Please note that some custom clearances will incur charges to which we have no control over.

Shipping Time & Tracking Your Order

Shipping times for products range between 7 and 28 days for North America and Europe. Here are some example shipping times (PLEASE NOTE*** COVID-19 has effected shipping times - email us with questions tendercare@wickedtender.com):

***Below shipping times are effected by COVID-19 measures being employed worldwide. We cannot guarantee a date for delivery. Your patience and understanding is greatly appreciated during this time.

Please note that Wicked Tender cannot guarantee exact delivery dates. Please make sure all delivery information is correct. If there is incorrect or missing information, this may delay the delivery of your order. Delays can also occur as a result of customs clearance. Timing will also be affected by your local customs and transport systems to which we have no control over. 

We do our best to make sure all order processing is done with exceptional proficiency.

Once your purchase has been packaged and received by the shipping courier, it will receive a tracking number to which you can then track your parcel's journey on its way to you. 

Take your tracking number to the Track Your Order page once you receive your notification.

Mid January Annual Rest Period

Attention all fashion lovers! Just a heads up, our store is takes a well-deserved vacation between mid-January and the start of February. So, don't be surprised if your order takes a little longer to arrive. But don't worry, we'll still be processing all orders and our customer service team will still be available to help you with any questions or concerns. Think of it like fashion's version of a winter nap. Just like bears, we gotta recharge for the next fashion season. In the meantime, you can still order from our collection to make sure you secure inventory as we replenish for the new year. Happy new fashion year, fashionistas!

Pre-ordered and Back-ordered Items

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately once they become available. So if you order more than one item on a single purchase, and receive only a part of the order, please do not worry, you will receive your other items shortly thereafter.

Shipping Address Corrections

It is the responsibility of the buyer to make sure that the shipping address is entered correctly. We do our best to speed up processing and shipping times wherever we can, but there is always a small window of time where you can correct the address of the order.

Please contact us immediately at tendercare@wickedtender.com if you believe you have provided incorrect shipping information. You can also use the chat bubble widget in the bottom right corner of the screen. (Customer Service Tool Powered by AI Digital Agency Peak Demand).

And lastly, If you have any questions about anything, please do not hesitate to Contact Us  - we are here to help you. if you need it.

Your delivery is on its way.

Ring Sizing UK, AU, US, CA, FR

Bracelet Sizing Worldwide

Choose the size that is 2cm-2.5cm larger than your wrist for loose fit. Choose the size that is 1cm-1.5cm larger than your wrist for snug fit.

• 19cm - Fits 16.5cm-17cm
• 20cm - Fits 17.5cm-18cm Around The Wrist
• 21cm - Fits 18.5cm-19cm
• 22cm - Fits 19.5cm-20cm
• 23cm - Fits 20.5cm-21cm

Measure your wrist by using a rope and ruler or a measuring tape around your wrist.

Ring & Bracelet Sizing Tips

1. How to Choose The Best Ring Size or Bracelet Size

If you’re wondering how Wicked Tender rings or bracelets should fit, please see below. Choose the ring size of the largest finger you’ll be wearing the ring on. A ring should be able to fit well enough so that it won’t fall off. However, you don’t want it to get stuck, so make sure it’s also loose enough to fit over your knuckle relatively easily. For bracelets, choose a size that is 1.5-2.5 cm larger than your wrist. The more room, the looser the fit. You don't want to get stuck!

1. Take measurements at different times of the day.

It’s important to remember that finger size changes throughout the day and can be affected by things like weather and hydration. Measuring your finger several times over a day to get an idea on your average ring size. Wrists can also change in size a little bit, but the amount can usually be accounted for with your bracelet length. That's why we suggest a looser fit.

2. Choose a larger size to be safe.

Considering that your finger size changes throughout the day, it’s always best to choose a ring that’s slightly too large rather than slightly too small. You can never be too safe. You don’t want to have a ring getting stuck on your finger. The same goes for your bracelets, larger jewelry is always safer as tight and stuck jewelry can get uncomfortable if forced onto your hand.

3. When wearing stackable rings & bracelets.

Select one size up from your normal ring or bracelet size for a looser fit and the ability to change your rings or bracelets sets easily.

How to Find Out Someone Else’s Ring or Bracelet Size for a Gift

So you want to surprise a loved one with the gift of a wicked ring or tender bracelet? The first step to finding the perfect jewelry gift for them is to figure out the ring size or bracelet size that would be comfortable for them. There are a few ways you can do this without setting off their surprise gift alarms!

1. Check the jewelry that they already own.

One of the easiest ways to find out someone else’s ring or bracelet size is to check their other jewelry. Sneak a peak inside their jewelry box and analyze the rings or bracelets they already have. Use a ruler to measure the diameter of a couple of the rings and the bracelets. That way, you’ll have enough information to closely guesstimate your loved one’s ring size and bracelet size.

2. Ask friends or family about gifts they've given them.

Encourage your loved one to try on their friends’ or family members’ rings and bracelets so you can get a better idea of what their ring size might be. Asking someone else whose purchased them jewelry can also work. Mother's and sister's usually know :).

3. Ask them carefully and casually. Be a secret agent!

How much can you ask before they know you are planning a gift for them? Try your luck! Again, a mother or sister can usually help here, they tend to know just know...