⚫️ You can track your order once it is received by your courier.
⚫️ If you item is damaged or broken (it happens!), please contact us. We want to work out any issue with you, as quickly as we can. Because we love our community!
⚫️ Let us know if you would like to show off your purchase! We will share you with our social media channels, and tag you in our post of you!
Free Shipping & Delivery for All of Our Customers
We offer our wicked customers free shipping and delivery on every one of their purchases - worldwide. We believe in the efficiency of global transport systems and the hard work of the people that power them. We want to make their services available to you, free of charge. We source products worldwide, in order to deliver the best service to our community. Please note that some custom clearances will incur charges to which we have no control over.
Shipping Time & Tracking Your Order
Shipping times for products range between 7 and 28 days for North America and Europe.
Here are some example shipping times (PLEASE NOTE*** COVID-19 has effected shipping times - email us with questions email@example.com):
***Below shipping times are effected by COVID-19 measures being employed worldwide. Your patience and understanding is greatly appreciated during this time.
Estimated Shipping Time
10- 15 Days
10- 15 Days
Timing will also be affected by your local customs and transport systems to which we have no control over. Please allow 24-72 hours for your order to be properly reviewed, processed, packaged, and deployed.
Please note that Wicked Tender cannot guarantee exact delivery dates. Please make sure all delivery information is correct. If there is incorrect or missing information, this may delay the delivery of your order. Delays can also occur as a result of customs clearance.
We do our best to make sure all order processing is done with exceptional proficiency.
Once your purchase has been packaged and received by the shipping courier, it will receive a tracking number to which you can then track your parcel's journey on its way to you.
Take your tracking number to the Track Your Order page once you receive your notification.
Pre-ordered and Back-ordered Items
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately once they become available. So if you order more than one item on a single purchase, and receive only a part of the order, please do not worry, you will receive your other items shortly thereafter.
Shipping Address Corrections
It is the responsibility of the buyer to make sure that the shipping address is entered correctly. We do our best to speed up processing and shipping times wherever we can, but there is always a small window of time where you can correct the address of the order.